DELIVERY INFORMATION
Shipping Information
Everything you need to know about order processing, delivery and tracking.
Free shipping
Free standard shipping is available on all orders. Delivery times vary by destination, carrier conditions, and seasonal demand.
Order processing
Orders are prepared for shipment as quickly as possible. You will receive an order confirmation after checkout and a separate notification when your order ships.
Tracking your order
When tracking is available, it will be sent to the email address or phone number used at checkout. Tracking updates can take time to appear after the carrier receives the package.
Delivery addresses
Please review your name, apartment or unit number, street address, and postal code before placing your order. Contact us promptly if you notice an error. Address changes cannot be guaranteed after processing begins.
Delays and undelivered packages
Carrier delays can occur after an order leaves our facility. If we cannot ship within the promised timeframe, we will provide an update and the options required by applicable law. Contact us if tracking stops updating or your package does not arrive.
Damaged packages
If your order arrives damaged, keep the product and packaging and contact us promptly with your order number and clear photos so we can review the issue.
Need help with an order?
Send us your order number and the email used at checkout.